Shortly after booking holiday accommodation through
DanCenter you will receive your booking confirmation. This
confirmation constitutes your rental agreement
containing all necessary information. On the first page you
will find information about the addresses of your holiday
home and the key pick up place, as well as a directions on
how to find the house. On the following pages you will
find the invoice for the stay you have booked complete with
transfer order/inpayment form, stating the due dates.
On arrival at the key pick up point, you will be asked to
present your rental agreement whereupon you will be handed
your key as well as an electricity-envelope on which the
meter readings of all consumption dependant expenses
(electricity, heating, water, etc.) are to be
noted upon arrival as well as departure.
Time of arrival
Arrival can take place from 4 p.m. on the day the rental
Arrival outside opening hours
If you can not reach your destination until eg. late
evening, our local offices will be closed. Therefore please
contact us in time to make arrangements with regards to the
key and the deposit. The contact information of the local
office can be found on your rental agreement or under the
menu Kontakt on
All holiday homes are equipped with all kitchen utensils,
duvets and pillows necessary for the maximum amount of
persons, which the house can room. Bed linen, dish cloths,
table cloths etc. can be rented at the local office or
online, if you prefer not to bring these items yourselves.
When you book a baby cot, please note that we can not
guarantee space for the cot in the master bedroom. If the
house description say there is a cot in the house and you
only need one, booking is unnecessary.
You can also book delivery of the extras you rent. This way
you do not need to drive several times between the holiday
home and local office.
Please note that in high season, extras might be sold out.
Therefore we recommend you to always book extras and final
cleaning when booking your holiday home.
What is a cleaning audit charge?
We charge customers a small cleaning audit fee to prepare the room for the next guest, even as some outgoing guests prefer to clean the room themselves. Are such guests still required to pay a cleaning charge? Yes. Please let us explain.
While we appreciate guests cleaning the room themselves, we nonetheless conduct an audit to ensure that the room is in excellent shape. The cleaning audit fee we levy is for the time and effort involved in checking that our cleaning standards have been met, so that we can provide our customers with the best experience.