“The owner, Laurent Georis, pretends that he will pay back the deposit but never did so. He now plays dead. Avoid at all cost, this property is owned by a thief.”

“The price-quality ratio was very good. We enjoyed our stay. The house was nice and spacious, and we appreciated the surroundings as well. However, communication with the owner was rather difficult. He had our arrival dates wrong and hadn"t cleaned the house prior to our visit. Fortunately, the owner still gave us access to the house and hurriedly sent someone to clean the place. He also promised to give us a discount on the utilities by adjusting the starting date. So far, so good. But... it has now been more than 6 weeks since our stay, and we still haven't received any of our deposit back they are reliant on the owner and refuse to assist us. So, if you don"t want your stay to end up costing 500 euros more, don"t book this place. Additionally, if you"re worried about not getting your deposit back , Belvilla is not going to help you, despite claiming that the entire deposit payment goes through their platform. Our nice experience is now turning into a real disappointment. Belvilla is also taking zero responsibility, which has led us to decide not to book with them again.”

“house is in urgent need of renovation, mold in the bathroom etc.. owner not reliable, we will not get the deposit back. good luck belvilla will pay it back themselves..”

“The house looked very promising in the photo. Before our booking we had asked whether we could stay with 3 dogs and whether the garden was completely fenced and closed for small dogs (so that they could not get through). This was confirmed via bellvilla. That turned out to be nothing at all upon arrival! The house with garden located on a major road with a lot of traffic was not closed, so dogs could enter the main road from the terrace and garden. The garden also had to be shared apparently with the two other houses left and right, which is not mentioned when renting the house. The weekend guests of the other houses also had 2 dogs and 4 children... so this was not feasible to let your dogs or your children play undisturbed in the garden. It is also not responsible to let 4 children of strangers with unknown dogs together in 1 garden. So that's the first and major annoyance (our dissatisfaction was also immediately reported to the manager). Toilets (the Sas) on the ground floor and first floor ran continuously, we always turned off the tap, we also reported this immediately, but nothing could be done about it because it was the weekend. water and electricity will be charged afterwards? How many ? Wet finger work? We cannot check this ourselves because the meters are closed and not visible to the tenant. I would have liked to see this...so that this can be settled openly and honestly. But not now.. plus due to poor performance there was extra water consumption. The kitchen had no bottle opener, often when you first arrive there is a new bag with a washing-up brush, detergent or sponge or extra garbage bag, but that was not the case. None of the toilets had toilet paper! Fortunately, we had taken our own precautions, but this is still not nice. Refund Guarantee or detail of the usage calculations? Not seen yet, not happened yet... so our account number is known to Belvilla. We have been renting a house through Belvilla for 3 years in a row”

“The stay was nice. There was some trouble with the communication regarding the deposit which had to be done very last minute. The rooms and beds were fine, but there is only one full shower in the whole villa.”

“House in poor condition and problem with owner reach”

“The house was not very clean, not that bad of a problem. On day three we smelled a strong sewage smell, there was a leak, we went to look in the room where the leak came from. The ceiling turned out to be quite moldy. The manager's solution was to seal the drain pipe, put the water back into the room with a tractor and left. I would never return to this house and I also resent the fact that they let people stay in this moldy house.”

“After returning 5 weeks, still no deposit of 500 euros was returned. Meter readings are not taken upon arrival or upon departure. Belvilla can solve this very simply by helping me, but it fails to do so. The owner of the house remains silent. We reported damage during the holidays and there has been no response. Think carefully before booking this house. We certainly advise against this owner. And we are not the only ones experiencing problems with the owner. It is also very unfortunate that Belvilla just lets this go and continues to make mistakes and does not keep us informed. You have to constantly chase your own money.”

“We are a family of 10 people (consisting of 5 adults and 5 children) and had rented the house from July 7 - 14, 2023. At first glance, the house is beautiful inside and out. Pros; Beautiful large terrace at the back, beautiful decor, beautiful open kitchen so you can still interact with the family, large backyard with lots of space to romp with the children, playground, football field, sauna, mattresses sleep well. MISCELLANEOUS; We are very happy to mention this in capital letters because the owner of the house has entered into a discussion with us about the dissatisfaction we expressed during our stay with regard to the defects in the house. We were so tired of discovering more and more problems and running into an owner who is very difficult to reach and doesn't respond quickly to messages, and claims that none of it is true, that we even decided to get out of the business earlier. to leave the house. The owner claims that previous tenants had no complaints about the house, so we would be the first to complain. We just referred him to the negative reviews on the Belvilla site, since February 2022. Belvilla's SOS line also called to file a complaint, hopefully they will work on it. Please note that a deposit of €500 is required when renting this property. But then as a tenant you run into the following defects / dissatisfaction; 1. Electricity and water are calculated afterwards, but you cannot record the start and end meter readings yourself because it is not accessible to the tenant, so how transparent is this? 2. Toilet in the basement does not work properly, the water is constantly running, so the water meter is also running, so we had turned off the toilet tap in the long run. Report this problem to the owner, according to him they came to fix it (Wednesday) when we were not in the house, strange, the tap was turned on again, but the problem of the continuous water was still there”

“Positive points: - large and beautifully maintained garden with toys for the children. - despite the very busy road (90 km/h) it is quiet to stay on the back terrace and in the beautiful garden - sauna (we did not use it ourselves) - house is large enough and has sufficient indoor and outdoor furniture. - House is located near La Roche and the neighboring municipalities are also easily accessible. However, a few comments that we experienced as disturbing during our stay: - meter readings are not accessible to tenants, so we were unable to verify the initial readings for water, electricity and oil. As tenants, we had a strange feeling about this since consumption cannot be calculated transparently. - the toilet in the basement was broken (water kept running). There was a broken radiator in the hallway. - the fridge in the kitchen is not equipped for the capacity of the house and does not cool very well. The food and drinks could therefore not be cooled immediately. TIP: take an extra box fridge with you - the dirty laundry (bedding) of the previous tenants was still on the ping pong table (strange) - the grill of the BBQ was still very dirty from the previous tenants - The terrace of the neighbors looks loose in the toilet in the entrance hall, especially after sunset (roller blind cannot be completely lowered) In short, we had a great time with great company in a house and garden that was spacious enough for all of us. Unfortunately, despite the high rent, there were also imperfections that our group had a setback with, but we think they can be remedied quickly and easily.”

“The house was cold, November 1st weekend, but no possibility to activate heating. There was a fireplace, but no firewood. The 3 toilets and the bathrooms could not be locked!! The bedroom at the back had a door to the reward, but not ajar. So no possibility to ventilate. There were 12 wine glasses, 12 thick soda glasses, 2 (two) tea glasses and an old-fashioned (, office) coffee cup. No cutting boards. Usually in the kitchen there is pepper, salt, some sugar, and at least a toilet with toilet paper. None of this. Although the sofas in the sitting area were new, simple but fine, but there is room for 6 people on the sofas and I armchair! For 12 people. No wonder the address is not listed in the advertisement, because then we would have seen that it is not on the edge of the forest, but on a busy provincial road. Even the Office de Tourisme could not recommend a walk in the immediate vicinity. We had a great time as a family outing, but next time we would like to have a better house!!!!!!Finally: the television did not offer any channel!”

“A beautiful house with everything you need.”

“Hello folks, we have a nice midweek but a number of defects, the three sofas that were there were in very bad condition, completely torn and sagging you could not sit on it, we also found it not child-friendly, no lock on the stair gate, no children's cutlery or cups and plates we had to share the playground equipment with the neighbors who thought it was not so nice but the house was very spacious and the beds were good there could only be better cleaning especially the shower wells the area was very nice and lots to do”

“Brigitte is a very friendly social lady. If there are any questions, she answers right away. The area is beautiful, you can literally relax, even though the house is on a track, you don't notice it. The house is a bit on the old side, the furniture could be renewed. The indoor sauna is defective and smells musty. The beds doubles are 140cm, which I personally find too small. There is also some mold on the walls downstairs, which can cause an allergic reaction. Damp spots in the showers can be a breeding ground for microbes. These can be fungi, but also yeasts and bacteria. Finally, I advise the following tenants: Check whether everything is to your liking on arrival and take some photos as proof if necessary. It is the same landlord who checks the house for damage after your stay and decides whether or not to deduct costs from that deposit. That's a good system, if the owner plays it fair. You never have that guarantee as a tenant, so it's best to take a few precautions. This way you are in a strong position in a possible discussion.”

“Super beautiful.we really enjoyed it.beautiful view.and tidy.”

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“Very friendly reception with clear explanation from the owner. It was also no problem to leave earlier than previously informed. The presence of a dog was no problem at all. It is a spacious and clean house with enough (large) bedrooms for 12 people. The layout of the house is ideal and very cozy. The bathroom upstairs is very neat, the bathroom downstairs could be renovated. There might also be a bit more drivers in the living room. It is easy to reach and there is plenty of parking space available. Although it is close to a busy job, there are plenty of places nearby to take a nice walk or visit a village. You also have no noise pollution from the job. An ideal holiday home for large groups!”

“Huisbazin Brigitte is a very friendly Flemish speaking lady who helped us, among other things, to make an appointment with the local medical post. She also offered to act as a translator. The house is large and looks nice and is spacious and well appointed. The beds therefore doubt for 2 large persons. There are only 2 single beds, one of which is a high sleeper (we thought it was a bunk bed with 2 single beds but the bottom bed is also a doubler). You will need duvet covers and sheets for double beds. The Parterre has 2 bedrooms and a bathroom with double shower. This floor is clearly a moisture problem. There is a somewhat muffled air. After a while it has already been remedied. The muffled air seems to come from an indoor sauna which is not mentioned in the description because it is out of use and rightly so ... the fungus air will meet you when you open that door and the floor to the door has risen from the door moisture. The sauna outside we did not use but looks nice. What's next to the moisture problem really needs to be addressed is the staircase to the 1st floor. A number of steps are slanted so you have to hold yourself in order not to slide off the stairs. The location is beautiful. La Roche is a few minutes by car. You look very far away at the back. However, you have left and right neighbors (2 similar homes of other owners) where you share the garden. We had the bad luck with a group of twenties who had taken their own beer and DJ. Apparently, the neighbor does not have the rule that the house is not rented to groups of young people who want to party. After consultation, they have softened the music.”

“The cottage is located on a very busy track but inside you do not suffer from it. The garden is not deposited so this course is very dangerous for eg the dog or young children. Go hiking do your best by car, from La Roche for example. The cottage itself was ok, kitchen is equipped with everything you need (except a beater). The ground floor is struggling with moisture problems and is therefore crazy, the rooms are very nice. From the ground floor you walk into the garden, which extends over the meadows underneath by a path, delicious for the morning round with our dog. This path is shared with the two neighboring houses, so walking by other gardeners is less ideal if you just get out of the sauna. The salon and most mattresses are really replacing. The staircase to the top floor has very narrow steps and is therefore dangerous for little children and people who are not good at all. Already had a nice weekend, but we probably will not return.”

“The house is nice. Good layout. Downstairs bathroom much mold. Beds very narrow. We had beautiful weather and missed chairs. The chairs both inside and outside were hard and straight. The sofas in the lounge doorgezakt.Lokatie were pretty good. Nice village 10 min. Drive.”

“Suitable home for a friends weekend.”