“Unfortunately, the house did not meet expectations. Although the house really has a lot of potential, it made a neglected impression on arrival. That started at the entrance / the stairs to the entrance that was full of weeds. Doesn't really make your guests feel welcome. The pool hadn't been used for a while either; it was dark green, dirty, full of rubbish. In several places around the pool, pieces of the rim had broken off and the indoor pool had come loose. In short, the pool was unusable and, moreover, there was a risk of injury. The umbrella provided by the pool could not be set up either, because the standard was missing. There was a pungent sewage smell in our bedroom and part of the hallway. Fortunately, it disappeared after a few days after showering. Also, the electrical outlets in some rooms were broken, preventing us from using the fan. So very warm at night. The kitchen cupboards smelled musty, mattresses had pits, the bbq was filthy and full of residue. The garden was not closed off, so dogs were constantly running loose through the garden and leaving their needs behind. Nasty and they were dogs that would bark if you approached them. In short, the expensive house we rented for a special family vacation turned out to be a disappointment. Only at the end of the week were a number of defects made, but by then the damage had already been done. Belvilla should have checked the house in advance for such defects to allow its guests to enjoy a well-deserved holiday. Many defects were solvable and should have been resolved before our visit. That could have been a lot worse. Unfortunately, Belvilla does not answer after repeated calls and emails, while it was promised to come up with a response within six weeks. Too bad, for us never Belvilla again!”